Timex Watch Service Center & Dealer Near Me

Looking for a Timex service center or authorized dealer near you? Whether your Timex needs a new battery, movement repair, replacement strap, warranty work, or you simply want to buy a genuine new watch, this guide covers where to start, how Timex repairs work, and several major service and authorized retail locations around the world.

What are you looking for?

• Timex Watch Service Center
• Timex Watch Authorized Dealer
• Timex Watch Service/Maintenance FAQ

Timex Watch Service Center Near Me

The best place to start when looking for a Timex watch service center near you is the official Timex Warranty & Repair page. Timex recommends using an authorized Timex repair center for warranty service, and you should normally provide your receipt or other proof of purchase showing when and where the watch was purchased. In the United States, Timex also lets customers create an online repair request before sending the watch in for service.

If you live outside the United States, check the official Timex Global Sites page to find the Timex website, representative, distributor, or customer-service information for your country. Timex India also has a dedicated Timex service center locator where you can search authorized repair locations by region and city.

A Timex service center may be able to handle problems such as a dead battery, inaccurate timekeeping, damaged crown, broken pushers, faulty INDIGLO illumination, chronograph problems, water-resistance issues, strap or bracelet replacement, and movement faults. Before mailing or dropping off your watch, contact the location first and describe the problem. If the watch is under warranty, bring your original receipt and warranty information, because Timex states that warranty coverage applies to watches originally purchased from authorized retailers.

Timex Group USA Customer Service

• Timex Group USA, Inc., 555 Christian Road, P.O. Box 310, Middlebury, CT 06762-0310, United States
• Contact: 1-888-727-2931
• Hours: Monday to Friday, 3:00 AM to 9:00 PM Eastern Time for Timex customer-service support

Timex Group U.K. Service

• Timex Group U.K., P.O. Box 2232, Mitcham, Surrey CR4 3ZX, United Kingdom
• Contact: +44 (0)20 8687 9620; Timex EU customer support +44 (800) 2088049
• Hours: Timex EU customer support Monday to Friday, 8:00 AM to 2:00 AM GMT; contact before sending a watch

Mex Time Marketing Co. – Timex Repair & Service Center

• Unit B, 14/F, Rich Wealth Industrial Building, 144 Yeung Uk Road, Tsuen Wan, N.T., Hong Kong
• Contact: +852-3521-0909
• Hours: Contact the service center for current repair intake and collection hours

Timex Group India Ltd. Customer Care Centre – Noida

• C-22, Sector 02, Ground Floor, Noida 201301, Uttar Pradesh, India
• Contact: 0120-4296060
• Hours: Contact Timex India before visiting; the center is listed as accepting watches for service

Timex Group India Ltd. Customer Care Centre – Mumbai

• B-605, Citi Point Premises Co-op Soc Ltd., 6th Floor, J.B. Nagar, Andheri-Kurla Road, Andheri East, Mumbai 400059, Maharashtra, India
• Contact: 9717783952
• Hours: Contact the Timex customer care center for current service-counter hours

Timex Group India Ltd. Customer Care Centre – Bengaluru

• 61/2, First Floor, Vishnu Priya Complex, MKK Road/KGB Road, 1st Cross, Nagappa Block, Srirampuram, Bengaluru 560021, Karnataka, India
• Contact: 9717769102
• Hours: Contact the service center before visiting; the location is listed by Timex as accepting watches for service

Timex Group India Ltd. Customer Care Centre – Chennai

• Flat No. 4, First Floor, AC-3, Plot No. 4910, Second Avenue, Anna Nagar, Chennai 600040, Tamil Nadu, India
• Contact: 044-43516193 / 9717730356
• Hours: Contact the Timex customer care center directly for current opening and watch-drop-off hours

Timex Lead Authorized Service Centre – Jaipur

• C/O Ekana Trading, Shop No. 203, Second Floor, City Pulse Mall, Narayan Singh Circle, Tonk Road, Jaipur 302004, Rajasthan, India
• Contact: 0141-2560025
• Hours: Contact the authorized service center before visiting; the location is listed by Timex India as accepting watches

Timex International Representative – Australia

• Designa Accessories, 11 Box Road, Caringbah, NSW, Sydney, Australia
• Contact: +61 2 8543 4600
• Hours: Contact the Timex representative before sending or bringing in a watch for repair arrangements

Timex International Representative – South Africa

• Just Time, Unit 3B, Somerset Square, 49 Somerset Road, Green Point, Cape Town 8001, South Africa
• Contact: +27 21 419 6330
• Hours: Contact the Timex representative for current repair and service arrangements

For simple maintenance between professional services, items such as a Timex-compatible replacement watch strap, soft watch cleaning cloth, or protective watch storage case can be handy. For battery replacement or anything that requires opening the case, professional service is the safer option, particularly if you want to maintain the watch’s water resistance.

Timex Men's Ironman Classic 30 38mm Watch, Gray and Black Case

$49.84

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Timex Men's Expedition 41mm Watch, Green Case, Digital Dial, Black Strap

$39.20

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Timex Men's Expedition Scout 40mm Watch, Cream Dial, Green Fabric Strap

$67.00

Amazon

Timex Watch Authorized Dealer Near Me

To find a Timex authorized dealer near you, start with the official Timex Global Sites page. Timex directs customers there when they want to locate regional retailers and distributors. Availability varies by country because Timex is sold through dedicated Timex stores, jewelry and watch retailers, department stores, and other approved retail partners rather than through one worldwide chain of Timex boutiques.

Timex also publishes an official authorized retailer list for Timex Atelier, which provides useful examples of approved Timex retail partners in several countries. In India, you can use the dedicated Timex store locator to search current Timex World stores by state, city, and locality.

Buying from an authorized Timex retailer is particularly important when warranty coverage matters. Timex states that its warranty service is honored for watches purchased directly from authorized retailers, so keep your receipt after buying the watch. An authorized dealer may also be able to help with bracelet sizing, replacement straps, model availability, basic operating instructions, and arranging service if your watch needs professional attention.

OCarat Montres

• 91 Rue de Rivoli, 75001 Paris, France
• Contact: +33 1 89 72 41 51
• Hours: Contact the retailer for current store hours

Horel

• 28 Rue de la Devise, 33000 Bordeaux, France
• Contact: +33 5 57 77 28 96
• Hours: Contact the retailer for current opening hours

Weir & Sons

• 96-99 Grafton Street, Dublin, Ireland
• Contact: +353 1 677 9678
• Hours: Contact the retailer for current opening hours

Ontime Shibuya

• 21-1 Udagawacho, Shibuya, Tokyo 150-0042, Japan
• Contact: +81 3-5458-3076
• Hours: Contact the retailer for current opening hours

Meridian Time Greenhills

• L-154 Greenhills Mall, Brgy. Greenhills, San Juan City, Manila, Philippines
• Contact: Contact the retailer directly for current phone information
• Hours: Generally follows Greenhills Mall trading hours; confirm before visiting

Meridian – Glorietta

• Ground Level, Glorietta 4, near Activity Center, Ayala Center, Makati City, Manila, Philippines
• Contact: +63 2 8932 0490
• Hours: Generally follows Glorietta shopping-center hours; confirm before visiting

Timex – SM Mall of Asia

• Level 2 Main Mall, SM Mall of Asia, J.W. Diokno Boulevard, Pasay City, Manila 1300, Philippines
• Contact: +63 2 8821 8924
• Hours: Generally follows SM Mall of Asia trading hours; confirm before visiting

Timex – SM Megamall

• Upper Ground Floor, Building A, SM Megamall, Dona Julia Vargas Corner EDSA, Mandaluyong City, Manila, Philippines
• Contact: +63 2 8637 8438
• Hours: Generally follows SM Megamall trading hours; confirm before visiting

Timex World – DLF Mall of India

• No. 2K/4B, 1st Floor, DLF Mall of India, Sector 18, Noida 201301, Uttar Pradesh, India
• Contact: +91 9015839995
• Hours: Monday to Sunday, approximately 11:00 AM to 9:30 PM; check the official Timex store listing before visiting

Timex World – The Celebration Bazaar

• No. 56, Ground Floor, GT Road, The Celebration Bazaar, Bulleur, Khanna 141401, Punjab, India
• Contact: +91 9653993243
• Hours: Monday to Sunday, 11:00 AM to 9:30 PM

If you already own a Timex and just need accessories, you can also compare a Timex replacement watch band, replacement watch batteries, or a watch spring-bar tool. Always check your Timex model number, strap width, battery specification, and compatibility before ordering replacement parts.

Timex Watch Service and Maintenance FAQ

How do I send my Timex watch in for repair?
For customers using Timex’s U.S. service system, Timex provides an online Watch Repair Shop where you can create a repair request, print the required repair information, and send the watch in. If you live elsewhere, Timex recommends contacting your regional Timex retailer or distributor. If the repair is being requested under warranty, include proof of purchase from an authorized retailer.

How long is the standard Timex watch warranty?
Timex currently states that its standard international warranty covers manufacturing defects for one year from the original purchase date. Warranty service normally requires proof of purchase from an authorized Timex retailer. Certain special Timex products or programs may have different warranty terms, so check the documentation supplied with your particular watch.

Does the Timex warranty cover the battery, strap, crystal, or watch case?
Not normally under the standard manufacturing-defect warranty. Timex specifically lists the lens or crystal, strap or band, watch case, attachments, and battery among items that may not be covered by the standard warranty. Timex can still replace some of these components when parts are available, but you may be charged for the work and replacement parts.

Can an independent watch repair shop fix my Timex?
An independent watchmaker may be able to perform basic repairs, but Timex states that damage resulting from repair services not performed by Timex is excluded from its warranty coverage. If your Timex is still under warranty or has a less common movement, electronic feature, chronograph, or specialty function, using Timex’s authorized service route is the safer choice.

What happens if Timex can no longer repair my watch?
For an in-warranty Timex that cannot be repaired because the necessary parts or components are unavailable, Timex says it may replace the watch with an identical model or one with similar features. For an out-of-warranty watch that cannot be repaired because parts are unavailable, Timex states that the watch may be returned without repair and without the repair charge being applied.

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