Movado Watch Service Center & Dealer Near Me

Need to get your Movado serviced, repaired, resized, or checked out by someone who knows the brand? This guide covers how to find an official Movado service center or authorized dealer near you, what to know before sending your watch in, and several major Movado retail locations you can use when shopping for a new watch or getting help with your current one.
What are you looking for?
Movado Watch Service Center Near Me
The easiest place to start when looking for a Movado watch service center near you is the official Movado Help Center. Movado recommends that watches needing repair or adjustment be handled through an authorized service center rather than opened or repaired at home. Depending on where you live, you may be directed to Movado Group’s own service operation or another authorized service facility that handles Movado watches.
For customers in the United States, Movado also offers a mail-in repair option. You can start by contacting Movado Customer Service or using the repair instructions available through the official help center. Before mailing your watch, it’s a good idea to write down the model or style number, describe the problem clearly, and keep a copy of your warranty card and purchase receipt if you still have them. Never mail your watch in its expensive original presentation box unless Movado specifically tells you to do so.
A Movado service can cover anything from battery replacement and water-resistance testing to movement repair, crystal replacement, crown or stem work, bracelet repair, cleaning, and complete maintenance. Exactly what can be done depends on the model and whether original replacement components are still available. While you’re waiting for professional service, simple accessories such as a Movado watch storage case, soft watch cleaning cloth, or padded watch travel case can help protect the watch without requiring you to open or modify it.
Movado Group Inc. – MGI Mail-In Service
- 109 State Street, Moonachie, NJ 07074, United States
- Contact: 1-800-810-2311
- Hours: Customer Service Monday-Friday, 9:00 AM-5:00 PM Eastern; this is a mail-only service address with no walk-in service
Movado Group Inc. Customer Service
- 650 From Road, Suite 375, Paramus, NJ 07652, United States
- Contact: 1-800-810-2311
- Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern
Movado Group of Canada Inc.
- One Main Street West, Hamilton, Ontario L8P 4Z5, Canada
- Contact: Contact Movado through its official customer service page for current Canadian service instructions
- Hours: Contact Movado before sending or bringing a watch for service
MGI Luxury Trading (Shanghai) Co., Ltd.
- Room 20F02, Plaza 889, 1111 ChangShou Road, Jing’an District, Shanghai 200042, People’s Republic of China
- Contact: Use Movado’s official customer service or service-routing system for current repair contact details
- Hours: Contact the regional Movado office before sending a watch
Movado Group France SAS
- 47 rue de la Chaussée d’Antin, 75009 Paris, France
- Contact: Use Movado’s official customer service system for current French service instructions
- Hours: Contact Movado before visiting or shipping a watch
Movado Group Deutschland GmbH
- Landsberger Str. 94, 80339 München, Germany
- Contact: Use Movado’s official customer service system for current German service instructions
- Hours: Contact Movado before visiting or shipping a watch
MGI Luxury Group Sárl
- Bettlachstr. 8, 2540 Grenchen, Switzerland
- Contact: Use Movado’s official customer service system for current Swiss service instructions
- Hours: Contact Movado before visiting or sending a watch
MGI Luxury Group SA
- Bahnhofplatz 2B, 2502 Biel/Bienne, Switzerland
- Contact: Contact Movado through its official support system for current regional service information
- Hours: Contact the regional office before visiting or mailing a watch
Movado Group UK Limited
- Dickens House, 1 Fetter Lane, London EC4A 1BR, United Kingdom
- Contact: Use Movado’s official customer service system for current UK repair and service instructions
- Hours: Contact Movado before visiting or sending a watch
MGI Distribution Pte Ltd.
- #120/2, Upper Palace Orchards, Bellary Road, Bangalore, Karnataka 560080, India
- Contact: Use Movado’s official customer service system for current Indian service information
- Hours: Contact the regional office before visiting or shipping a watch

Movado Museum Classic Men's Swiss Quartz Watch

Movado Museum Classic Men's Watch - Swiss Quartz Movement, Calfskin Strap - 3 ATM Water Resistance - Classic, Luxury Fashion Timepiece for Him - 40mm

Movado Museum Classic Men's Swiss Quartz Watch
Movado Watch Authorized Dealer Near Me
Finding a Movado authorized dealer near you is pretty straightforward if you use the official Movado Store Finder. Select your country and enter a ZIP code, city, state, or other location information to see nearby stores. This is a much safer method than simply searching for “Movado dealer near me” and assuming every jewelry store that sells a Movado online is currently authorized by the brand.
Buying from an authorized Movado retailer matters because it gives you a clearer route to genuine merchandise, proper purchase documentation, and manufacturer warranty support. A dealer may also be able to help you compare Museum Classic, BOLD, SE, Heritage, Series 800, and other Movado collections, resize a bracelet, order a replacement strap, or explain how to arrange service. If you’re buying online instead, accessories such as a Movado-compatible watch band or watch spring-bar tool are also widely available, but compatible aftermarket parts shouldn’t be confused with genuine Movado components.
Keep in mind that an authorized retailer is not automatically an authorized repair workshop. Some stores can handle simple jobs such as bracelet sizing or strap changes but will send movement repairs, water-resistance work, crystal replacement, and other major service jobs to Movado. If you’re visiting specifically for repair work, call ahead and ask whether the location performs the work itself or sends the watch to an authorized service center.
Movado Company Store – Phoenix Premium Outlets
- 4976 Premium Outlet Way, Chandler, AZ 85226, United States
- Contact: 480-639-1891
- Hours: Check the Movado store locator or shopping center directory for current hours
Movado Company Store – Camarillo Premium Outlets
- 990 Camarillo Center Dr, Suite 1002, Camarillo, CA 93010, United States
- Contact: 805-384-4448
- Hours: Check the Movado store locator or shopping center directory for current hours
Movado Company Store – Dolphin Mall
- 11401 N.W. 12th Street, Space E-192, Miami, FL 33172, United States
- Contact: 305-717-3466
- Hours: Check the Movado store locator or Dolphin Mall schedule for current hours
Movado Company Store – Orlando Premium Outlets International
- 4959 International Dr, Suite 1F15, Orlando, FL 32819, United States
- Contact: 407-363-5300
- Hours: Check the Movado store locator or outlet center schedule for current hours
Movado Company Store – Las Vegas North Premium Outlets
- 705 S Grand Central Pkwy, Suite 1057, Las Vegas, NV 89106, United States
- Contact: 702-383-9616
- Hours: Check the Movado store locator or outlet center schedule for current hours
Movado Company Store – The Mills at Jersey Gardens
- 651 Kapkowski Rd, Space 2420, Elizabeth, NJ 07201, United States
- Contact: 908-787-1181
- Hours: Check the Movado store locator or mall schedule for current hours
Movado Company Store – Woodbury Common Premium Outlets
- 30 Red Apple Ct, Central Valley, NY 10917, United States
- Contact: 845-928-5280
- Hours: Check the Movado store locator or outlet center schedule for current hours
Movado Company Store – Allen Premium Outlets
- 820 W Stacey Rd, Suite 169, Allen, TX 75013, United States
- Contact: 972-678-2255
- Hours: Check the Movado store locator or outlet center schedule for current hours
Movado Company Store – Toronto Premium Outlets
- 13850 Steeles Ave, Suite 715, Halton Hills, Ontario L7G 0J1, Canada
- Contact: 905-878-6134
- Hours: Check the Movado store locator or Toronto Premium Outlets schedule for current hours
Movado Company Store – McArthurGlen Designer Outlet Vancouver
- 7899 Templeton Station Road, Suite CRU151, Richmond, British Columbia V7B 0B7, Canada
- Contact: 604-821-2071
- Hours: Check the Movado store locator or outlet center schedule for current hours
Movado Watch Service and Maintenance FAQ
Where should I send my Movado watch for repair?
Movado recommends using a Movado Authorized Service Center when your watch needs repair or adjustment. In the United States, Movado currently provides a mail-in service option through MGI at 109 State Street, Moonachie, New Jersey 07074. Movado specifically notes that this location is mail-only and does not offer walk-in service, so contact Movado Customer Service before sending your watch.
Can I take my Movado to any watch repair shop?
You can technically use an independent watchmaker once the watch is outside warranty, but Movado recommends authorized service when repair or adjustment is needed. This is especially important for a watch still covered by Movado’s warranty. Authorized servicing also gives you a better chance of getting the correct Movado components when a crystal, crown, movement part, bracelet component, gasket, or other model-specific part needs replacement.
How often should I service my Movado watch?
There isn’t one service interval that fits every Movado. A quartz Museum Classic that mainly needs periodic battery changes has different maintenance needs from an automatic Movado that depends on mechanical lubrication and adjustment. Water resistance should also be checked periodically if your particular Movado model is regularly exposed to water. If you notice condensation, unusual timekeeping, a loose crown, difficulty winding, or a suddenly short battery life, have the watch inspected rather than waiting for a normal maintenance interval.
Does Movado replace watch batteries?
Yes, battery replacement is a normal service requirement for quartz Movado watches. For a water-resistant Movado, battery service should ideally include inspection of the seals and a water-resistance test rather than simply installing a new cell. This is especially worthwhile if the case has been opened several times or the watch is regularly exposed to water.
Is my Movado warranty valid if I bought the watch from an unauthorized seller?
Movado’s manufacturer warranty is tied to its warranty terms and proper purchase documentation, so buying from an authorized source gives you the clearest route to warranty service. Movado currently provides a two-year limited warranty for qualifying new watches. If you’re unsure whether a seller is authorized, check the official Movado Store Finder before purchasing instead of relying only on an “authorized dealer” claim displayed on the seller’s own website.










