Guess Watch Service Center & Dealer Near Me

Need to get your GUESS watch repaired, replace a battery, or find somewhere trustworthy to buy a new one? This guide covers how to find official GUESS watch service help and nearby GUESS stores, along with current contact details, useful maintenance tips, and answers to the most common GUESS watch service questions.

What are you looking for?

• Guess Watch Service Center
• Guess Watch Authorized Dealer
• Guess Watch Service/Maintenance FAQ

Guess Watch Service Center Near Me

Finding a GUESS watch service center is a little different from finding a service center for a traditional watchmaker. GUESS does not currently provide a big worldwide directory of dedicated watch repair workshops on its main website. For U.S. customers, GUESS provides an official watch repair form that directs watches to its repair department. You can also use the official GUESS Customer Care page if you are unsure where your watch should be sent.

For customers outside the United States, it is a good idea to contact GUESS in your country before taking the watch to an independent repair shop. GUESS Customer Care can help point you toward the appropriate service procedure for your region. This is particularly important if your watch is still under warranty or you need a movement, dial, crown, crystal, case, bracelet, or other model-specific component.

Before sending a watch away, have the model number, purchase date, retailer information, warranty documentation, and a description of the problem ready. For something simple such as a battery change, you may also want to ask whether water-resistance testing will be performed after the case is opened. If you are storing the watch while arranging service, a padded watch storage case or soft watch cleaning cloth can help keep the case, crystal, and bracelet protected.

Sequel International – GUESS Watch Repair Department

• 145 Woodward Avenue, Norwalk, CT 06854, United States
• Contact: 1-800-248-3775
• Hours: Mail-in repair facility; contact the repair department before sending your watch

GUESS Men Stainless Steel Quartz Watch with Plastic Strap, White, 24 (Model: GW0203G1), Clear/Silver/Clear

$107.10

Amazon

Guess Mens Casual Multifunction 43mm Watch – White Polycarbonate Case, Skeleton Dial & Silicone Strap

$107.10

Amazon

GUESS Silver-Tone Bracelet Watch with Date Feature. Color: Silver-Tone (Model: G75511M)

$68.00

Amazon

Guess Watch Authorized Dealer Near Me

The easiest way to find somewhere official to shop for a GUESS watch near you is the GUESS Store Locator. Enter your city, state, province, or ZIP/postal code to see nearby official GUESS locations. GUESS stores commonly carry accessories alongside apparel, and many locations specifically advertise watches as part of their accessory selection.

Stock varies quite a bit between stores, so call before making a long trip if you are looking for a particular GUESS watch model or color. A store may also be able to tell you whether another nearby GUESS location has the watch available. When buying a GUESS watch, keep the receipt and any warranty documentation supplied with it, since proof of purchase can become important if you later need warranty service.

A GUESS store should not automatically be treated as a full watch-repair workshop. Some locations may be able to help with basic after-sales questions or direct you toward the appropriate service channel, but movement repairs and warranty work may need to be sent elsewhere. If you only need basic accessories, you can also compare things like GUESS-compatible replacement watch bands or watch spring-bar tools, but always check the exact lug width and model compatibility first.

GUESS SoHo

• 537 Broadway, New York, NY 10012, United States
• Contact: (917) 460-7126
• Hours: Monday-Thursday 10:00 AM-8:00 PM; Friday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-7:00 PM

GUESS Beverly Drive

• 320 N. Beverly Drive, Beverly Hills, CA 90210, United States
• Contact: (310) 247-8667
• Hours: Monday-Saturday 10:00 AM-7:00 PM; Sunday 11:00 AM-6:00 PM

GUESS Fashion Show

• 3200 Las Vegas Boulevard S, Space 1460, Las Vegas, NV 89109, United States
• Contact: (702) 691-2541
• Hours: Monday-Thursday 10:00 AM-8:00 PM; Friday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-7:00 PM

GUESS The Forum Shops at Caesars

• 3500 Las Vegas Boulevard South, Space L03, Las Vegas, NV 89109, United States
• Contact: (702) 737-1816
• Hours: Monday-Thursday 10:00 AM-9:00 PM; Friday-Saturday 10:00 AM-10:00 PM; Sunday 10:00 AM-9:00 PM

GUESS Kings Plaza Shopping Center

• 5100 Kings Plaza, Space 139, Brooklyn, NY 11234, United States
• Contact: (718) 338-1917
• Hours: Monday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-8:00 PM

GUESS Yorkdale Shopping Centre

• 3401 Dufferin Street, Space 42-B, Toronto, ON M6A 2T9, Canada
• Contact: (416) 916-4120
• Hours: Monday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-7:00 PM

GUESS Scarborough Town Centre

• 300 Borough Drive, Unit 206, Scarborough, ON M1P 4P5, Canada
• Contact: (437) 294-6784
• Hours: Monday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-7:00 PM

GUESS Square One Shopping Centre

• 100 City Centre Drive, Units 2206 & 2007, Mississauga, ON L5B 2C9, Canada
• Contact: (905) 281-1390
• Hours: Monday-Saturday 10:00 AM-9:00 PM; Sunday 11:00 AM-7:00 PM

GUESS Bramalea City Centre

• 25 Peel Center Drive, Unit 530, Brampton, ON L6T 3R5, Canada
• Contact: (905) 487-0112
• Hours: Tuesday-Friday 10:00 AM-9:00 PM; Saturday 9:30 AM-9:00 PM; Sunday 11:00 AM-8:00 PM; Monday hours may vary

GUESS Lime Ridge Mall

• 999 Upper Wentworth Street, Hamilton, ON L9A 4X5, Canada
• Contact: (905) 318-9777
• Hours: Monday-Friday 10:00 AM-9:00 PM; Saturday 9:30 AM-6:00 PM; Sunday 11:00 AM-6:00 PM

Guess Watch Service and Maintenance FAQ

Where do I send a GUESS watch for repair in the United States?
GUESS’s official watch repair form currently directs U.S. watches to Sequel International, Repair Department, at 145 Woodward Avenue, Norwalk, Connecticut 06854. The listed telephone number is 1-800-248-3775. Contact the repair department before shipping the watch so you can confirm the latest repair procedure, paperwork, shipping instructions, and any applicable charges.

How long is the warranty on a GUESS watch?
Current GUESS watch listings typically advertise a two-year limited warranty, and GUESS watch warranty information describes 24-month coverage against qualifying manufacturing defects. Keep the original purchase receipt and warranty documentation because you may need them when requesting warranty service. Damage caused by normal wear, accidents, misuse, or unauthorized work may not qualify for warranty coverage.

Can I take my GUESS watch to a GUESS store for repair?
You can certainly contact or visit a GUESS store for guidance, but do not assume every retail location has an on-site watch technician. GUESS stores primarily operate as retail locations. A store may be able to explain your next step or direct you toward the appropriate repair channel, while actual movement or warranty repairs may need to be handled by a designated repair facility.

Can I have the battery in my GUESS watch changed locally?
A competent watch technician can usually handle a straightforward battery replacement, but there is more to the job if you want to maintain the watch’s water resistance. Ask whether the technician will inspect the gasket, close the case correctly, and perform a water-resistance or pressure test when appropriate. If the watch is under warranty or has another fault besides a dead battery, contact GUESS first.

Can GUESS replace the strap or bracelet on my watch?
Availability depends on the exact GUESS model and how old it is. Have the model or style number ready when asking about an original replacement bracelet, strap, clasp, or other exterior component. For discontinued watches, the exact original part may no longer be readily available, so contact GUESS or the designated service channel before ordering a third-party replacement.

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