Chronoswiss Watch Service Center & Dealer Near Me

Trying to track down a Chronoswiss service center or authorized dealer without guessing which watch shop actually works with the brand? This guide covers the official Chronoswiss service contacts, how to arrange a repair or maintenance visit, and where to find authorized Chronoswiss dealers around the world for new watches, warranty help, straps, and service assistance.
What are you looking for?
- Chronoswiss Watch Service Center
- Chronoswiss Watch Authorized Dealer
- Chronoswiss Watch Service/Maintenance FAQ
Chronoswiss Watch Service Center Near Me
Chronoswiss handles servicing a little differently from brands with hundreds of local repair counters. The company directs owners through its official Chronoswiss Service and Repair page, where you can find the correct service contact for Switzerland, Europe, the United States, and other countries. Chronoswiss recommends contacting the service team before sending a watch so they can explain the safest shipping or collection method for your location.
Once your Chronoswiss arrives at an authorized service facility, the watch is inspected and you receive an estimate before chargeable work begins. Chronoswiss says its certified master watchmakers use original components and complete a final quality-control inspection before the watch is returned. Depending on where you live, you may be able to ship the watch, arrange a doorstep collection, or personally deliver it to the Chronoswiss Atelier in Lucerne by appointment.
For a valuable mechanical watch such as a Flying Regulator, Delphis, Open Gear, Opus, Timemaster, or older Régulateur, it makes sense to avoid experimenting with an ordinary repair shop unless Chronoswiss has confirmed that workshop is authorized. Keep your warranty information, reference number, serial number, and previous service paperwork handy when contacting the brand. For everyday storage between services, a padded luxury watch storage case or soft watch cleaning cloth can help protect the case and crystal.
Chronoswiss AG – Atelier Lucerne
- Löwenstrasse 16b, 6004 Lucerne, Switzerland
- Contact: +41 (0)41 552 21 56 / service@chronoswiss.com
- Hours: Personal watch drop-off and collection are available by appointment; contact Chronoswiss to arrange a time
Chronoswiss GmbH – European Service
- Hartstrasse 52, 82110 Germering, Germany
- Contact: +49 89 178766511 / service.europe@chronoswiss.com
- Hours: Contact the European service team before mailing or delivering your watch
Stoll & Co. – Chronoswiss United States Service
- 1801 S. Metro Pkwy, Dayton, OH 45459, United States
- Contact: +1 937 434 7800 / service.usa@chronoswiss.com
- Hours: Contact the service center for current intake and shipping instructions before sending your watch
Chronoswiss AG – Rest of the World Service
- Löwenstrasse 16b, 6004 Lucerne, Switzerland
- Contact: +41 (0)41 552 21 56 / service@chronoswiss.com
- Hours: Contact Chronoswiss before sending a watch from outside Europe or the United States

Chronoswiss Timemaster Steel 18K Rose Gold Automatic Mens Watch CH-9045R/71-2

Chronoswiss Sirius Triple Date Moon Phase

MVMT Men’s Airhawk - Pilot Watch - Military Analog Wristwatch - Aviator - Minimalist Water-Resistant 5 ATM/50 Meters Timepiece - Interchangeable Watch Bands - 42mm
Chronoswiss Watch Authorized Dealer Near Me
The easiest way to find an authorized Chronoswiss dealer near you is to use the official Chronoswiss Storefinder. Choose your continent, country, and city to see current authorized points of sale. Because Chronoswiss is a smaller independent Swiss watchmaker, you will not find a dealer on every corner, so the nearest authorized retailer may be in a major city or luxury-shopping district.
An authorized dealer is the best place to shop for a new Chronoswiss, compare models in person, arrange bracelet or strap assistance, ask about warranty registration, or get help sending a watch for factory-authorized service. Dealer networks can change, so checking the official Chronoswiss locator before making a long trip is a much better idea than relying on an old dealer list from a third-party website.
If you already own a Chronoswiss and just need accessories, make sure anything you buy fits your exact reference. You can browse items such as luxury replacement watch straps, watch spring bars, or protective watch travel cases online, but aftermarket accessories are not necessarily genuine Chronoswiss parts. For original straps, screws, crowns, movement components, or model-specific parts, contact Chronoswiss or an authorized dealer.
Chronoswiss Atelier
- Löwenstrasse 16b, 6004 Lucerne, Switzerland
- Contact: +41 41 552 21 80
- Hours: Contact the Atelier for current visiting hours or to arrange an appointment
Cellini
- 430 Park Avenue at 56th Street, New York, NY 10022, United States
- Contact: +1 800-235-5464
- Hours: Contact the dealer for current showroom hours before visiting
Exquisite Timepieces
- 4380 Gulfshore Blvd. N., Suite 800, Naples, FL 34103, United States
- Contact: +1 239-227-2932 / team@exquisitetimepieces.com
- Hours: Contact the dealer for current showroom hours
Feldmar Watch Company
- 9000 West Pico Boulevard, Los Angeles, CA 90035, United States
- Contact: +1 310-274-8016
- Hours: Contact the dealer for current opening hours and Chronoswiss availability
Ahmed Seddiqi – The Dubai Mall
- Financial Center Road, Downtown Dubai, Dubai, United Arab Emirates
- Contact: +971 4 339 8883
- Hours: Contact the retailer or check the official Chronoswiss locator for current store hours
Ahmed Seddiqi – Mall of the Emirates
- Mall of the Emirates, Ground Floor, Dubai, United Arab Emirates
- Contact: +971 4 341 1211
- Hours: Contact the retailer for current opening hours and Chronoswiss availability
Ethos Summit Bangalore
- G 2-3, Ground Floor, UB City The Collection, Vittal Mallya Road, Ashok Nagar, Bangalore 560001, India
- Contact: +91 9980072143
- Hours: Contact the store for current opening hours before visiting
Meister 1881
- Bahnhofstrasse 33, 8001 Zürich, Switzerland
- Contact: +41 44 21 11 933
- Hours: Contact the dealer for current showroom hours and Chronoswiss stock
SwissGallery
- 45A Old Bond Street, London W1S 4QT, United Kingdom
- Contact: +44 (0)20 7355 1000
- Hours: Contact the dealer for current opening hours before visiting
Isetan Shinjuku
- 5th Floor Watch Department, Isetan Shinjuku Main Building, 3-14-1 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
- Contact: +81 3-3352-1111
- Hours: Contact Isetan or check the current department-store hours before visiting
Chronoswiss Watch Service and Maintenance FAQ
How often should I service my Chronoswiss watch?
Chronoswiss currently recommends a light service about every three to five years and a complete overhaul approximately every five to seven years. The right timing can depend on the watch, how regularly you wear it, and how it is used. If your Chronoswiss starts losing accuracy, becomes difficult to wind, develops condensation, or behaves differently from normal, contact the service team rather than simply waiting for the next scheduled interval.
How long does a Chronoswiss watch service normally take?
Chronoswiss says most services are completed in roughly five to six weeks. That is an average rather than a guaranteed turnaround time because an older, damaged, complicated, or rare Chronoswiss may require additional inspection or parts. After the watch is evaluated, Chronoswiss provides a more detailed estimate and does not begin the proposed service until you approve it.
Does Chronoswiss provide a warranty after servicing my watch?
Chronoswiss currently provides a 12-month warranty on serviced components after an authorized repair or maintenance service. Chronoswiss notes that exceptions apply to vintage watches, which it defines for this purpose as watches more than 20 years old. Keep your completed service documentation and invoice after the watch is returned in case you need follow-up support.
Can I personally drop my Chronoswiss off for service?
Yes. Chronoswiss allows owners to personally drop off and collect watches at its Atelier in Lucerne, but you should schedule an appointment first. If Lucerne is not practical, Chronoswiss can guide you through shipping your watch to the appropriate regional service facility, and doorstep collection may also be available in selected regions for an additional shipping charge.
What should I do if my Chronoswiss suddenly stops running?
Chronoswiss recommends first making sure the mechanical movement has enough power. The company suggests winding the crown clockwise approximately 40 times when a watch has stopped, keeping in mind that manual-winding and automatic Chronoswiss movements work slightly differently. If the watch still will not run normally after being properly wound, avoid opening the case yourself and contact Chronoswiss service for an inspection.










