Citizen Watch Repair – Fix Broken Citizen

Got a busted Citizen watch? Don’t stress—whether it’s a dead battery, a scratched crystal, or something more serious, getting your Citizen watch repaired doesn’t have to be a headache. In this guide, we’ll break down common issues, repair options, and tips to keep your timepiece ticking smoothly!
Looking for Citizen watch parts? Go to our Citizen watch parts and diagram page or find a Citizen Watch Repair & Service Center below.
Broken Citizen Watch? Fix Common Citizen Watch Problems and Issues
Watch Not Holding Charge (Eco-Drive): Ensure the watch is exposed to direct sunlight for at least 5-6 hours. If the issue persists, the rechargeable cell may need replacement.
Second Hand Skipping in Intervals: This indicates a low battery. Place the watch under bright light to recharge. If the issue continues, a capacitor replacement may be required.
Analog Hands Not Syncing with Digital Display: Perform a manual hand alignment reset by referring to the user manual or holding the appropriate buttons for calibration.
Watch Running Too Fast or Too Slow: The movement may be affected by magnetism or need regulation. A watchmaker can demagnetize or adjust the movement.
Water Resistance Failure: Ensure the crown is fully pushed in before exposure to water. Replace gaskets and perform water resistance tests annually.
Buttons or Crown Not Functioning Properly: Dirt or debris may be obstructing the mechanism. Clean the watch or have a professional service the pushers or crown.
LCD Display Fading or Malfunctioning: Extreme temperatures or a weak battery can cause display issues. Recharge the battery or replace the LCD module if needed.
How much does a Citizen watch repair and maintenance cost?
Below are some estimated cost for Citizen watch repair and maintenance. Please use this as a general guideline only. Contact a Citizen Service Center near you for more information.
- Battery Replacement: $20 – $50, depending on the model and battery type
- Crystal Replacement: $50 – $150, varies based on material and watch model
- Band Replacement: $30 – $100, depends on the material and brand authenticity
- Movement Overhaul: $100 – $300, required for mechanical or automatic watches
- Water Resistance Test & Reseal: $40 – $80, recommended after battery replacement or case opening
- Dial Restoration: $100 – $250, varies based on the extent of damage and refinishing
- Full Service & Cleaning: $150 – $400, includes movement lubrication, polishing, and adjustments
- Crown & Stem Repair: $50 – $150, cost depends on parts and labor
- Hand Realignment: $30 – $100, for misaligned or detached watch hands
- Case & Bracelet Polishing: $50 – $150, helps restore the watch’s exterior shine
Citizen Watch Repair & Service Center Near Me
You can go to the official Citizen Service Center page (or contact page) or visit our “Citizen Near Me” finder to find an authorized Citizen watch service center or repair shop near you.
Broken Citizen Watch For Sale
Looking to buy a broken Citizen watch and DIY repair it yourself? Below, we’ve linked to some Citizen watches in need of repair. Make sure to read the listings carefully and conduct your own due diligence.