Bulova Watch Service Center & Dealer Near Me

Need to get your Bulova repaired, serviced, resized, or checked by someone familiar with the brand? This guide makes it easier to find an authorized Bulova service center or dealer near you, with official locator links, major service locations, dealer examples, and a few practical maintenance tips for keeping your Bulova running properly.

What are you looking for?

• Bulova Watch Service Center
• Bulova Watch Authorized Dealer
• Bulova Watch Service/Maintenance FAQ

Bulova Watch Service Center Near Me

The easiest way to find a Bulova watch service center near you is to start with the official Bulova Service Center Locator. Bulova recommends using an authorized service center for both warranty and non-warranty repairs. Depending on where you live, your watch may be handled directly by Bulova or by a regional Citizen Watch Group service operation that is authorized to work on Bulova watches.

If you are in the United States, Bulova asks customers sending a watch for repair to complete its service request form, pack the watch securely in a small padded box, and send it to the designated service facility. Bulova specifically advises against sending the original presentation box because packaging received with a repair may not be returned. Using tracked and insured shipping is also a good idea, especially for higher-value Bulova models such as the Lunar Pilot, Precisionist, Oceanographer, or automatic collections.

For general repair questions, you can also use the official Bulova Contact Us page. Before sending a watch, write down its model number, include a clear description of the problem, and mention anything relevant such as water exposure, a recent impact, poor timekeeping, a dead battery, condensation under the crystal, or a crown that no longer operates correctly. For simple at-home care, a soft watch cleaning cloth or padded watch storage case can help protect the watch between services.

Bulova / Citizen Watch America Service Center

• CWA, Dept R Dock C2, 4321 W Sam Houston Pkwy N, Suite 170, Houston, TX 77043, United States
• Contact: +1 800-233-3350
• Hours: Customer assistance Monday to Friday, 9:00 AM to 8:00 PM ET; this is primarily a mail-in repair facility, so confirm before attempting an in-person visit

Bulova After Sales Service – Canada

• 380 Bentley Street, Unit 2, Markham, Ontario L3R 3L2, Canada
• Contact: +1 800-263-7799; CustomerService_CA@citizenwatchgroup.com
• Hours: Contact the service center for current receiving and customer-service hours

CWUK Ltd – Bulova Service Centre

• PO Box 161, Wokingham, RG41 2FS, United Kingdom
• Contact: 0118 936 8855; service@citizenwatch.co.uk
• Hours: Contact the service center before sending or attempting to drop off a watch

Bulova / Citizen Watch Group Service – Mexico

• Insurgentes Sur #730, Piso 14, Col. Del Valle, Del. Benito Juárez, CDMX, C.P. 03100, Mexico
• Contact: +52 55 5060 1840 ext. 1175; servicio@citizenwatchgroup.com.mx
• Hours: Contact the service center for current operating and watch-receiving hours

Citizen Watches Australia Pty Ltd – Bulova Service Centre

• PO Box 748, Chatswood, NSW 2057, Australia
• Contact: +61 2 9452 7300; cs@support.citizenwatches.com.au
• Hours: Contact the service center before shipping your Bulova watch

Bulova Men's Marine Star Series B Stainless Steel 6-Hand Chronograph Quartz Watch, Blue Dial Style: 96B256

$220.00

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Bulova Men's 3-Hand Calendar Date Quartz Watch, Patterned Dial, 38mm, Style: 96B149

$158.52

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Bulova Men's Classic Sutton 3-Hand 21-Jewel Automatic Watch, 42 Hour Power Reserve, Skeleton Dial, Luminous Hands, 100M Water Resistant, 43mm

$321.79

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Bulova Watch Authorized Dealer Near Me

The safest way to find a Bulova authorized dealer near you is to use the official Bulova Store Locator. Enter your city, ZIP code, or address and the locator will show nearby retailers currently listed by Bulova. If you are outside the United States, switch to your country or regional Bulova website because dealer networks and available models vary considerably between markets.

Buying from an authorized Bulova dealer is useful for more than simply knowing the watch is genuine. An authorized retailer can provide the proper sales documentation for warranty coverage, help size a bracelet, order certain replacement links or straps, explain the functions of models such as Precisionist or Lunar Pilot, and help arrange authorized service when the repair cannot be performed in the store. For bracelet changes at home, you can find a watch bracelet link removal tool, although expensive or unfamiliar bracelets are usually safer in the hands of a dealer.

Keep in mind that an authorized Bulova dealer is not automatically a full Bulova repair center. Some retailers handle basic jobs such as bracelet sizing, strap changes, and battery replacement, while movement repairs or warranty work are forwarded to an authorized service facility. Call ahead if you need a specific service, and check Bulova’s official locator again before making a long trip because retailer authorization and store locations can change.

CITIZEN Flagship Store – Fifth Avenue

• 605 Fifth Avenue, New York, NY 10017, United States
• Contact: +1 212-658-1518; 5thave@citizenwatchgroup.com
• Hours: Monday to Wednesday, 10:00 AM to 7:00 PM; Thursday to Saturday, 10:00 AM to 8:00 PM; Sunday, 11:00 AM to 7:00 PM

Alsal Watches

• 226 The Strand, London WC2R 1BA, United Kingdom
• Contact: 0207 353 4195
• Hours: Contact the retailer for current opening hours

Beaverbrooks – Trafford Centre

• 4 The Dome, The Trafford Centre, Manchester M17 8DF, United Kingdom
• Contact: Contact the retailer directly for current telephone details
• Hours: Generally follows Trafford Centre trading hours; confirm before visiting

Bradley’s The Jewellers – Harrogate

• 6 Prospect Crescent, Harrogate HG1 1RH, United Kingdom
• Contact: 01423 525500
• Hours: Contact the retailer for current opening hours

Allum & Sidaway – Salisbury

• 20-22 Minster Street, Salisbury SP1 1TF, United Kingdom
• Contact: 01722 325907
• Hours: Contact the retailer for current opening hours

Creative Watch Co

• 106-108 Vyse Street, Hockley, Birmingham B18 6LP, United Kingdom
• Contact: 0121 236 4567
• Hours: Contact the retailer for current opening hours

Weir & Sons – Grafton Street

• 96-99 Grafton Street, Dublin, D02 WR12, Ireland
• Contact: Contact the retailer directly for current phone and Bulova availability
• Hours: Contact the retailer or check current store trading hours before visiting

Weir & Sons – Dundrum Town Centre

• Unit 38, Dundrum Town Centre, Dundrum, Dublin, D16 WK07, Ireland
• Contact: Contact the retailer directly for current phone and Bulova availability
• Hours: Generally follows Dundrum Town Centre trading hours; confirm before visiting

Fallers Jewellers

• 10-12 Williamsgate Street, Galway, H91 V3WC, Ireland
• Contact: Contact the retailer for current telephone details and Bulova stock
• Hours: Contact the retailer for current opening hours

Hyland Jewellers

• 2A Killegland Street, Ashbourne Shopping Centre, Ashbourne, County Meath, A84 R925, Ireland
• Contact: Contact the retailer directly for current telephone details
• Hours: Contact the retailer for current opening hours

Bulova Watch Service and Maintenance FAQ

How do I send my Bulova watch in for repair?
For U.S. repairs, Bulova currently asks you to complete its Service Request Form, place the watch and form in a small padded shipping box, and send the package to the authorized service facility in Houston, Texas. Bulova recommends using tracked and insured shipping and specifically advises customers not to include the original watch presentation box or packaging. Customers outside the U.S. should use Bulova’s official service-center information for their country.

How long does a Bulova repair take?
The exact turnaround depends on the watch and the work required. Bulova states that after a mailed watch is received and entered into its repair system, the initial evaluation can take around two to four weeks before servicing. Complicated mechanical repairs, hard-to-source parts, vintage Bulova watches, or repairs that need customer approval may take longer.

Does Bulova have a warranty on its watches?
Bulova currently provides a three-year global warranty on its watches, subject to the warranty terms and exclusions. Keep your proof of purchase and warranty documentation because they may be required for a warranty claim. Damage caused by accidents, normal wear, improper handling, unauthorized repairs, or other excluded circumstances may not be covered.

Can any jeweler change the battery in my Bulova watch?
A local jeweler may physically be able to replace the battery, but Bulova recommends properly qualified technicians, particularly when the case has to be opened. This matters because the case seals need to be handled correctly, and water-resistant Bulova models should ideally be pressure-tested after opening. For a watch still under warranty, using an authorized Bulova service option is the safer choice.

Can Bulova still repair a vintage or discontinued watch?
Possibly, but it depends heavily on the model and whether compatible or original components remain available. Older Bulova watches may use movements, crystals, crowns, dials, stems, or electronic parts that are no longer stocked. An authorized service center will normally need to inspect the watch before confirming what can be repaired, replaced, or restored.

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