Police Watch Service Center & Dealer Near Me

Written by Liam under Police, Service/Dealer | Last updated on November 6, 2026 |

Need to get your Police watch repaired, replace a worn strap, or find somewhere trustworthy to buy a new one? This guide covers how to locate Police watch service centers and authorized dealers near you, what to check before handing over your watch, and some major Police retailers and service contacts around the world.

What are you looking for?

Police Watch Service Center Near Me

Police handles service-center searches a little differently from some watch brands. Instead of publishing one simple worldwide list of repair workshops, Police recommends contacting its customer care team through the official Police customer care and FAQ page. You can email [care@policelifestyle.com](mailto:care@policelifestyle.com) with your country, city, watch model or product code, and a description of the problem, and Police can direct you to an appropriate local service center.

This is particularly useful if your Police watch is still covered by its international warranty or needs an original component such as a genuine leather strap. If the watch suddenly stops, Police notes that an exhausted battery may be the cause, although a watch that still does not operate after battery replacement may need further inspection. For warranty-related work, it is a good idea to contact Police before allowing an unrelated repair shop to open the watch.

Before arranging service, find the product or model code if possible and explain exactly what is wrong. Mention issues such as a stopped movement, loose crown, condensation under the crystal, damaged chronograph button, broken bracelet, cracked glass, or failed backlight. You can also use the official Police Store Locator to find a nearby authorized Police stockist that may be able to help arrange service or point you toward the correct regional repair facility.

Police Customer Care – Worldwide Service Assistance

  • Police Lifestyle, Via Vittor Pisani 10, 20124 Milano, Italy
  • Contact: care@policelifestyle.com
  • Hours: Online customer care; response times and regional support hours may vary

Geneva Watch Group – Police Watch Support

  • 1407 Broadway, Suite 1804, New York, NY 10018, United States
  • Contact: +1 212-221-1177; customerservice@genevawg.com
  • Hours: Contact customer service for current repair intake and support hours

GMT Sri Lanka – Watch Service Center

  • L3 #32, One Galle Face, 1A Centre Road, Colombo 02, Sri Lanka
  • Contact: +94 70 621 9610
  • Hours: Contact GMT for current service-center and watch intake hours

Swiss Time House – Spare Parts & Watch Support

  • First Floor, GCDA Complex, Marine Drive, Ernakulam, Kochi, Kerala 682031, India
  • Contact: +91 484 2354959
  • Hours: Contact the store for current service and spare-parts counter hours

If your Police watch only needs routine care, a few simple accessories can also be useful between professional services. You can find a watch cleaning kit, protective watch storage case, or soft microfiber watch cleaning cloth on Amazon. Stick to exterior cleaning unless you know what you are doing; opening the case can compromise the seals and water resistance.

XSNE Digital Watch Sports Waterproof Military Back Light Small Watch for Men Black 1426

XSNE Digital Watch Sports Waterproof Military Back Light Small Watch for Men Black 1426

$16.99
Amazon
Casio Men's F108WH Illuminator Collection Black Resin Strap Digital Watch

Casio Men's F108WH Illuminator Collection Black Resin Strap Digital Watch

$21.92
Amazon
KXAITO Men's Watches Sports Outdoor Waterproof Military Watch Date Multi Function Tactics LED Face Alarm Stopwatch for Men (6256 Black)

KXAITO Men's Watches Sports Outdoor Waterproof Military Watch Date Multi Function Tactics LED Face Alarm Stopwatch for Men (6256 Black)

$9.99
Amazon

Police Watch Authorized Dealer Near Me

The easiest way to find an authorized Police watch dealer near you is to use the official Police Store Locator. Police states that the stockists listed through its locator are authorized Police retailers, so this is a much safer way to verify a dealer than relying on an old logo, marketplace description, or claim on an unrelated website.

Buying through an authorized Police retailer also makes it easier to obtain genuine merchandise and the correct warranty documentation. This matters because Police offers an international warranty on its watches, and you may need your proof of purchase and warranty information if the movement, hands, dial, crown, or another covered component develops a qualifying fault.

An authorized dealer can also be helpful if you need to identify a model, order a replacement strap, resize a bracelet, or arrange service. However, a Police stockist is not automatically a full watch-repair center, so ask whether repairs are performed on-site or forwarded to a regional service workshop. If you are shopping for accessories yourself, things such as Police watch replacement straps and replacement watch spring bars are available online, but check your watch’s lug width and model compatibility carefully.

GMT – One Galle Face

  • L3 #32, One Galle Face, 1A Centre Road, Colombo 02, Sri Lanka
  • Contact: +94 70 621 9610
  • Hours: Contact the store for current opening hours

UrbanTrendz – Colombo

  • 273 Sea View Avenue, Colpetty, Colombo 03, Sri Lanka
  • Contact: Contact GMT/UrbanTrendz for current telephone information
  • Hours: Contact the store for current opening hours

Swiss Time House – Marine Drive

  • Ground Floor, GCDA Complex, Marine Drive, Kochi, Kerala 682031, India
  • Contact: +91 91420 12345 or +91 91426 44444
  • Hours: Contact Swiss Time House for current showroom hours

Timeshop – Dolmen Mall Clifton

  • Ground Level, Dolmen Mall Clifton, Seaview, Karachi, Pakistan
  • Contact: +92 21 35294219; watches@spl.com.pk
  • Hours: Contact the store for current opening hours

Speed Pvt. Ltd. – Safa Gold Mall

  • Shop No. S-2, Ground Floor, Safa Gold Mall, Plot No. 5, Markaz F-7, Islamabad, Pakistan
  • Contact: +92 51 2654411; smbtq@spl.com.pk
  • Hours: Contact the store for current opening hours

Speed Pvt. Ltd. – GIGA Mall

  • Ground Level, GIGA Mall, GT Road, DHA Phase II, Islamabad, Pakistan
  • Contact: +92 51 2725633; wtcbtq@spl.com.pk
  • Hours: Contact the store for current opening hours

Speed Pvt. Ltd. – Emporium Mall

  • Shop No. G-34, Ground Floor, Emporium Mall, Lahore, Pakistan
  • Contact: +92 42 32592244; embtq@spl.com.pk
  • Hours: Contact the store for current opening hours

ONTIME – The View Riyadh

  • The View Mall, 3224 King Abdulaziz Road, Riyadh 12411, Saudi Arabia
  • Contact: Contact ONTIME through the store before visiting
  • Hours: Saturday to Thursday, approximately 11:30 AM–5:00 PM and 8:30 PM–2:00 AM; Friday, approximately 1:00 PM–5:00 PM and 8:30 PM–2:00 AM

ONTIME – Jeddah Park

  • Jeddah Park, Prince Mohammed Bin Abdulaziz Road, Jeddah 23334, Saudi Arabia
  • Contact: Contact ONTIME for current store telephone information
  • Hours: Saturday to Thursday, approximately 11:30 AM–5:00 PM and 8:30 PM–2:00 AM; Friday, approximately 1:00 PM–5:00 PM and 8:30 PM–2:00 AM

ONTIME Kiosk – Qatif City Mall

  • Qatif City Mall, Tarout, Eastern Province, Saudi Arabia
  • Contact: +966 11 8211625
  • Hours: Saturday to Thursday, approximately 11:30 AM–5:00 PM and 8:30 PM–2:00 AM; Friday, approximately 1:00 PM–5:00 PM and 8:30 PM–2:00 AM

Police Watch Service and Maintenance FAQ

Where can I get my Police watch repaired?
Police recommends contacting its customer care team at [care@policelifestyle.com](mailto:care@policelifestyle.com) when you need the nearest Police watch service center. Tell them your country or city and, if possible, provide the product code of your watch. They can then direct you toward the appropriate regional service option. An authorized Police stockist may also be able to help arrange a repair.

What should I do if my Police watch suddenly stops?
Police specifically notes that a stopped watch may simply have an exhausted battery. A battery replacement is therefore a sensible first check for a quartz Police watch. If a new battery does not solve the problem, or the watch has moisture inside the case, damaged controls, or other faults, contact Police customer care for service guidance rather than repeatedly trying batteries.

How long is the warranty on a Police watch?
Police provides a two-year international warranty on its watches. The warranty applies to qualifying manufacturing defects and Police identifies components such as the watch movement, hands, dial, and crown as covered areas under its watch warranty. Items damaged through normal wear, accidents, misuse, or other excluded circumstances may not be covered, so keep your purchase receipt and warranty documentation.

Where can I get a genuine replacement strap for my Police watch?
Police advises customers who need a genuine leather strap to contact its customer care team so they can be directed to the appropriate local Police service center. This is usually the better option when you want an original strap rather than a generic compatible replacement. Have your Police watch’s model or product code ready because strap dimensions and attachment designs can vary between collections.

Can I take an out-of-warranty Police watch to an independent repair shop?
Yes. Police’s own support information says that an independent local watch repair shop can be an option, particularly when a watch is no longer under warranty. However, if you need genuine Police parts, have an unusual model, or want brand-authorized service, contact Police customer care first. For water-resistant models, make sure the repairer can replace the seals and pressure-test the watch after opening the case.

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This article was written by Liam . It was last updated on November 6, 2026. Give it a like or share if you found this article useful. Contact us if you want to improve this post.