Gucci Watch Service Center & Dealer Near Me

Need to get your Gucci watch repaired, serviced, resized, or simply checked by someone familiar with the brand? Finding the right place can be confusing, so this guide covers how to locate an official Gucci watch service center or authorized dealer near you, plus some major service and retail locations around the world.

What are you looking for?

• Gucci Watch Service Center
• Gucci Watch Authorized Dealer
• Gucci Watch Service/Maintenance FAQ

Gucci Watch Service Center Near Me

The safest way to find a Gucci watch service center near you is through the official Gucci store locator. The locator lets you search by city, country, or current location and includes filters for Gucci stores, retailers, and service centers. Gucci specifically recommends taking a watch needing maintenance or repair to a Gucci store, an approved agent, or an authorized service center rather than simply choosing a local watch-repair shop.

You can also contact Gucci through its official Client Services and watch repair information. Gucci allows customers to drop off watches at Gucci stores or authorized points of distribution, while some countries also provide dedicated mail-in service centers. For a repair, it is a good idea to have your warranty information, original sales receipt, contact information, and a detailed description of the problem ready. Gucci may inspect the watch and provide a repair estimate before any chargeable work starts.

Keep in mind that a Gucci boutique accepting your watch is not necessarily the workshop where the actual repair is performed. The boutique may act as a service intake location and forward the watch to an authorized Gucci watch workshop. This is common for jobs involving movement repair, water-resistance testing, crown or crystal replacement, dial work, or more complicated servicing. Gucci also recommends having the water resistance of a Gucci watch checked by a Gucci service center about once a year or following a significant impact.

Gucci Timepieces Service Center – GTSC

• 150 Totowa Road, Doors 50-51, Wayne, NJ 07470, United States
• Contact: +1 866-692-8244 / servicecenter@gucci.com
• Hours: Contact the service center before mailing or attempting an in-person visit

Robert Guenther Service – Gucci Watch Service

• 210 Post Street, Suite 802, San Francisco, CA 94108, United States
• Contact: +1 415-433-2874 / watchrepairservice@gmail.com
• Hours: Contact the service center directly for current repair intake and collection hours

Glezer Kraus – Gucci Watch Service

• 6677 N. Lincoln Avenue, Lincolnwood, IL 60712, United States
• Contact: +1 847-673-8050 / watchrepair@glezerkraus.com
• Hours: Contact the service center directly for current opening and watch intake hours

Atelier – Gucci Watch Service

• 5444 Westheimer Road, Suite 1550, Houston, TX 77056, United States
• Contact: +1 713-965-9209 / ateliertx@yahoo.com
• Hours: Contact the service center directly before visiting or mailing a watch

Gucci London Bond Street Flagship – Watch Service Drop-Off

• 144-146 New Bond Street, London W1S 2TR, United Kingdom
• Contact: +44 20 7629 2716
• Hours: Check the official Gucci store listing for current daily opening hours

Gucci Milano Monte Napoleone Flagship – Watch Service Drop-Off

• Via Monte Napoleone 7, Milano 20121, Italy
• Contact: +39 02 771 271
• Hours: Monday-Friday approximately 10:00 AM-7:00 PM; Saturday approximately 10:00 AM-7:30 PM; Sunday approximately 10:00 AM-7:00 PM; confirm before visiting

Gucci Dubai Mall – Watch Service Drop-Off

• Fashion Avenue, The Dubai Mall, Financial Centre Road, Dubai, United Arab Emirates
• Contact: 800 035 704 008
• Hours: Check the official Gucci Dubai store listing for current opening hours

Gucci Paragon Singapore – Watch Service Drop-Off

• 290 Orchard Road, Paragon, #01-38/39 & #02-38A, Singapore 238859
• Contact: +65 3138 2024 / clientservice.sg@gucci.com
• Hours: Check the official Gucci Singapore store listing for current opening hours

Gucci Sydney Flagship, Westfield – Watch Service Drop-Off

• 188 Pitt Street, Westfield Sydney, Shop 3012-4004, Sydney, NSW 2000, Australia
• Contact: +61 1300 513 343 / clientservice.au@gucci.com
• Hours: Check the official Gucci Australia store listing for current opening hours

Gucci Paris Flagship Royale – Watch Service Drop-Off

• 2 Rue du Faubourg Saint-Honoré, Paris 75008, France
• Contact: +33 1 44 94 14 70
• Hours: Check the official Gucci France store listing for current daily opening hours

If you want to keep your watch protected between services, things like a Gucci watch storage case, soft watch cleaning cloth, or padded watch travel case can be useful. Avoid opening the case yourself if the watch is under warranty or needs anything beyond basic exterior cleaning.

G-Timeless Stainless Steel, Black Onyx & Alligator-Effect Leather Bee Watch

$708.03

Amazon

Versace Greca Extreme Chrono Collection Luxury Mens Watch Timepieces with a Gold Bracelet and Case Featuring a Black Dial

$986.71

Amazon

Gucci G-Timeless Automatic Silver Dial Men's Watch YA126354

$1,089.00

Amazon

Gucci Watch Authorized Dealer Near Me

The easiest way to find a Gucci watch authorized dealer near you is to use the official Gucci store and retailer locator. Search your city or postal code and use the “Watches” filter to narrow the results to locations carrying Gucci timepieces. The locator may show Gucci-operated boutiques as well as authorized retailers, and it is a much safer way to confirm authorization than relying on an old dealer badge or a claim made on a retailer’s own website.

Buying your watch from Gucci itself or an authorized Gucci retailer is particularly important if you want proper international warranty coverage. Gucci’s standard timepieces come with an international warranty subject to the applicable warranty terms and proper activation. Gucci also offers different extended after-sales arrangements for certain Premium Watches and High Watchmaking pieces. For watches purchased after March 1, 2022, Gucci uses a digital warranty certificate system, so make sure the warranty is correctly activated when buying.

An authorized dealer may also be able to resize the bracelet, help order an appropriate Gucci strap, explain the functions of the watch, verify its serial information, or arrange an authorized repair. Not every dealer performs watch repairs on-site, though. If your Gucci develops a mechanical, quartz, water-resistance, crown, crystal, or dial problem, the dealer may simply accept the watch and forward it to an authorized Gucci service facility.

Gucci New York Fifth Avenue Flagship

• 725 Fifth Avenue, New York, NY 10022, United States
• Contact: +1 212-826-2600
• Hours: Monday-Wednesday 10:00 AM-7:00 PM; Thursday-Saturday 10:00 AM-8:00 PM; Sunday 11:00 AM-7:00 PM

Gucci London Bond Street Flagship

• 144-146 New Bond Street, London W1S 2TR, United Kingdom
• Contact: +44 20 7629 2716
• Hours: Check the official Gucci UK store listing for current daily opening hours

Gucci Paris Flagship Royale

• 2 Rue du Faubourg Saint-Honoré, Paris 75008, France
• Contact: +33 1 44 94 14 70
• Hours: Check the official Gucci France store listing for current opening hours

Gucci Milano Monte Napoleone Flagship

• Via Monte Napoleone 7, Milano 20121, Italy
• Contact: +39 02 771 271
• Hours: Monday-Friday approximately 10:00 AM-7:00 PM; Saturday approximately 10:00 AM-7:30 PM; Sunday approximately 10:00 AM-7:00 PM

Gucci Dubai Mall

• Fashion Avenue, The Dubai Mall, Financial Centre Road, Dubai, United Arab Emirates
• Contact: 800 035 704 008
• Hours: Check the official Gucci UAE store listing for current opening hours

Gucci Paragon Singapore

• 290 Orchard Road, Paragon, #01-38/39 & #02-38A, Singapore 238859
• Contact: +65 3138 2024 / clientservice.sg@gucci.com
• Hours: Check the official Gucci Singapore store listing for current opening hours

Gucci Sydney Flagship, Westfield

• 188 Pitt Street, Westfield Sydney, Shop 3012-4004, Sydney, NSW 2000, Australia
• Contact: +61 1300 513 343 / clientservice.au@gucci.com
• Hours: Check the official Gucci Australia store listing for current opening hours

Gucci Chicago Flagship

• 900 North Michigan Avenue, Chicago, IL 60611, United States
• Contact: +1 312-664-5504
• Hours: Check the official Gucci United States store listing for current opening hours

Gucci Firenze Flagship

• Via de’ Tornabuoni 73R, Firenze 50123, Italy
• Contact: +39 055 264 011
• Hours: Check the official Gucci Italy store listing for current daily opening hours

Gucci Roma Flagship

• Via dei Condotti 8, Roma 00187, Italy
• Contact: +39 06 679 0405
• Hours: Check the official Gucci Italy store listing for current daily opening hours

If you are replacing a worn strap rather than servicing the movement, you can also browse Gucci-compatible replacement watch bands, replacement watch spring bars, and watch strap changing tools. Just remember that a product described as “Gucci compatible” is not necessarily an original Gucci component, so check your watch reference and lug dimensions before ordering.

Gucci Watch Service and Maintenance FAQ

Where should I take my Gucci watch for repair?
Gucci recommends taking its watches to a Gucci store, approved agent, or authorized Gucci watch service center. A Gucci boutique can usually accept the watch and arrange the repair even when the actual technical work is completed somewhere else. For more complicated movement, water-resistance, crystal, crown, or dial work, the watch may be forwarded to a specialist Gucci-authorized service facility.

How long does a Gucci watch repair take?
Gucci’s U.S. repair guidance says the initial repair assessment can take roughly two to four weeks, with an additional two to four weeks potentially required for the repair itself. The actual time can be shorter or longer depending on the watch, the work required, parts availability, shipping, and whether you need to approve a repair estimate before work begins.

What do I need to send with my Gucci watch for repair?
For a mail-in Gucci watch repair, Gucci advises including the securely packaged watch, a detailed explanation of the requested repair, your name and contact information, the warranty card, and the original sales receipt. If you are dropping the watch off at a Gucci store or authorized retailer, bringing the same documentation can make the service process much easier.

How long is the warranty on a Gucci watch?
Gucci provides a minimum two-year international warranty on its standard timepieces when the applicable warranty requirements are met. Certain Premium Watches receive a five-year international warranty, while Gucci’s High Watchmaking Collection may qualify for an eight-year international warranty and additional services. Watches purchased after March 1, 2022 use Gucci’s digital warranty certificate system.

How often should the water resistance of a Gucci watch be tested?
Gucci recommends having the water resistance of its watches tested by a Gucci service center once a year or following an impact. This is particularly important if you regularly expose your Gucci watch to water because seals can deteriorate with age even when the watch looks perfectly fine from the outside. Water resistance should never be assumed indefinitely just because a particular resistance rating is printed on the watch.

Related posts

Ralph Lauren Watch Service Center & Dealer Near Me Oris Watch Service Center & Dealer Near Me Louis Vuitton Watch Service Center & Dealer Near Me Raymond Weil Watch Service Center & Dealer Near Me