Watch Service/Dealer Finder

Looking for a watch service centre or authorized dealer near you? Just select your watch brand below and on the next page you can use our “Near Me” finder to find all service centre and dealers near you! We also list the address and contact info for some cities and countries from around the world.

FAQs About Finding a Watch Service Center or Authorized Dealer

How do I find an authorized service center for my watch?
Visit the official website of your watch brand and check their service center locator. You can also contact their customer support for a list of authorized service centers in your area.

Why should I choose an authorized service center?
Authorized service centers use genuine parts, follow manufacturer guidelines, and provide warranties on repairs. Using unauthorized shops may void your warranty and risk poor-quality repairs.

Can I get my watch serviced at a local jeweler?
While some jewelers offer basic services like battery replacements and strap changes, complex repairs or servicing for luxury watches should be done at an authorized service center.

How do I know if a watch dealer is authorized?
Check the watch brand’s official website for a list of authorized dealers. You can also verify by asking the dealer for proof of authorization or looking for official brand certification.

What’s the difference between an authorized dealer and a grey market seller?
Authorized dealers sell watches with manufacturer warranties, ensuring authenticity. Grey market sellers offer discounted prices but may lack brand-backed warranties and after-sales service.

Are online watch retailers authorized dealers?
Some online retailers are authorized dealers, while others operate in the grey market. Always check the brand’s website or contact customer service to verify the retailer’s status.

How much does it cost to service a watch at an authorized center?
Costs vary depending on the brand and service required. Basic servicing starts at $50-$100, while luxury mechanical watches may cost $200-$1,000 or more for full servicing.

Can I send my watch to an authorized service center by mail?
Many brands allow mail-in services for watch repairs. Check the brand’s website for shipping instructions, costs, and estimated turnaround time before sending your watch.

What should I do if there is no authorized service center near me?
Contact the brand’s customer service for guidance. They may have mail-in options or recommend a trusted service provider that follows their repair standards.

How can I avoid counterfeit or unauthorized dealers?
Buy only from brand-listed dealers and avoid websites offering extreme discounts. Always check for proper documentation, warranty cards, and official packaging before purchasing.